1. Acceptance of Terms

By accessing or using Review Hive’s platform (“the Service”), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using the Service.

2. Platform Description

Review Hive provides a platform to automate and enhance online reputation management for businesses. Features include review request automation, AI-driven review responses, review promotion on social media, dynamic website widgets, and referral management tools. The platform requires cooperation from users to enable the successful collection of reviews.

3. Account Registration

To use certain features, you must create an account. You agree to provide accurate, up-to-date information and keep your login credentials secure. You are responsible for all activity under your account.

4. User Conduct

Users agree to use the Service in compliance with all applicable laws and regulations. Users are solely responsible for the content they provide and agree not to engage in any conduct that infringes on others’ rights or disrupts the platform.

5. Privacy Policy

Review Hive is committed to safeguarding your data. By using the Service, you consent to our practices as outlined in the Privacy Policy.

6. Intellectual Property

All content and materials on the platform, including text, graphics, software, and branding, are the property of Review Hive or its licensors. Unauthorized use of any materials is prohibited.

7. Disclaimer of Warranties

The platform is provided “as is” and “as available.” Review Hive makes no guarantees about the accuracy, reliability, or completeness of the platform or its content.

8. Limitation of Liability

Review Hive is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform.

9. Modification of Terms

Review Hive reserves the right to update these Terms and Conditions at any time. Changes will take effect upon posting to our website. Continued use of the Service constitutes acceptance of any modifications.

10. Subscription Terms and Payments

Monthly subscription fees are required to maintain access to the platform. These fees are specified during sign-up and must be paid on time to avoid suspension of services.

If payment is not received by the due date:

• Services may be temporarily suspended until payment is made.

• After prolonged non-payment, access to the platform may be terminated.

For customers paying in full for lifetime access, hosting fees are still required to maintain the Service.

11. Refund and Cancellation Policy

• Refund Policy: If you are not satisfied, you may request a refund within 30 days of subscription. Requests must be submitted in writing. No refunds are issued after the 30-day window.

• Cancellation Policy: You may cancel your subscription at any time through your account or by contacting support. Your Service will remain active until the end of the current billing cycle.

12. Review Collection Limits

There are no limits to the number of reviews you can collect. The volume of reviews depends on customer interactions, your industry, and customer satisfaction.

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